Better decisions, built with your own people
We work on your real cases, with the people who know the subject. You keep a documented result, a process that works, and a team able to run it.
Make your management processes work
When a company grows, decisions get slower and less shared. We help you set up simple, collective routines for the moments that matter.
- Business planning and yearly priorities
- Strategic choices and investment decisions
- Project kick-offs and follow-up
- Commercial plans for your main customers
Result: decisions taken faster, owned by the team, and written down in one executive summary.
Prototype a complex customer process, at a small cost
Before a large programme or a new IT system, test the way your teams will decide around a customer. One real team, one real case, a few sessions.
- Key account strategy across several business units
- Tender preparation or customer pathways with many stakeholders
- A new commercial or service process, tried before scaling
- Alignment of sales, marketing, medical, supply or finance teams
Result: a process proven on a real case, the right sequence of exercises, and clear needs before any large investment.
Where our expertise comes from
Our roots are in key account management and management processes. We now apply the same approach wherever a team must think and decide together.
Key account strategy
Inspired by Professor Malcolm McDonald's key account method, adapted to the size of each account:
- Which customers deserve a key account approach, and how much investment
- External and internal analysis, SWOT and the critical success factors
- Objectives, value proposition and a shared action plan
- Light version for tactical accounts, full version for strategic ones
Strategy and business planning
Collective work on the questions that shape the year:
- Market and competitor review, SWOT and TOWS
- Priorities and portfolio choices, with the real level of agreement visible
- Plans with owners, dates and budgets, followed over time
Projects and temporary teams
Get a project team or a task force aligned from the first session:
- Kick-offs with a shared understanding of goals and risks
- Cross-functional task forces and change projects
- Newcomers who catch up from the executive summary
Creative sessions
Generate, group and rank ideas with the whole group, without losing any voice:
- Innovation and product workshops
- Customer insight sessions
- Strategy brainstorming
Five steps, from the first call to a team that runs it alone
Discovery
A conversation about your case, your people and what a good result looks like.
Design
We choose the exercises and their order, and set up the workspace for your team.
Sessions
Your team contributes on the platform; we facilitate and keep the discussion on the gaps.
Decision
The validated results become an executive summary that management can read and act on.
Handover
We train your facilitators so the process continues without us.
Stop training. Start co-building.
We do not teach from slides. Your teams learn on their real customers and projects, with real data.
The biggest risk of any method is that it becomes administration. A process that needs ten hours of work for one hour of value will not survive, so we keep only the information that really helps the decision.
Our rules for methods that last
- No ghost cases: only active, important customers and projects.
- The 80/20 rule: collect the 20% of information that gives 80% of the insight.
- Short cycles: build the plan step by step, to avoid analysis paralysis.
- The right tools in the right order: knowing which exercises to use, and in which sequence, for each situation.
- Follow-up: record what happens, review the results, adjust the plan.